MAT 510 Week 2 Discussion

MAT 510 Week 2 Discussion

 

“Variation and Statistical Thinking Strategy” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Compare and contrast the fundamental differences between special-cause variation and common-cause variation. Provide one (1) business process example of each variation to support your response.
  • Select one (1) project from the working or educational environment of your choice and specify the variation nature of the project in question. Next, propose the overall manner in which you would apply statistical thinking strategy to improve the end result of the selected project. Provide a rationale to support your response.

 

 

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MAT 510 Week 2 Discussion

“Variation and Statistical Thinking Strategy” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Compare and contrast the fundamental differences between special-cause variation and common-cause variation. Provide one (1) business process example of each variation to support your response.
  • Select one (1) project from the working or educational environment of your choice and specify the variation nature of the project in question. Next, propose the overall manner in which you would apply statistical thinking strategy to improve the end result of the selected project. Provide a rationale to support your response.

 

 

MAT 510 Week 2 Discussion

“Variation and Statistical Thinking Strategy” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Compare and contrast the fundamental differences between special-cause variation and common-cause variation. Provide one (1) business process example of each variation to support your response.
  • Select one (1) project from the working or educational environment of your choice and specify the variation nature of the project in question. Next, propose the overall manner in which you would apply statistical thinking strategy to improve the end result of the selected project. Provide a rationale to support your response.

MAT 510 Week 1 Discussion

MAT 510 Week 1 Discussion

 

 

Business Improvement” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

 

 

 

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  • Select one (1) project from the working or educational environment of your choice and specify the main work process (e.g., suppliers and customers involved, work flow, etc.) of the project that you have selected. Next, suggest at least two (2) actions that a manager can take in order to improve the work process of the project in question. Provide a rationale for your response.
  • Use the Internet or Strayer Library to research a global business or an organization of your choice. Next, analyze the overall effect of global competition on the business or the organization that you researched. Suggest one (1) strategy that the business leader can use in order to improve business competition and efficiency. Provide a rationale for your response.

 

MAT 510 Week 1 Discussion

Business Improvement” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Select one (1) project from the working or educational environment of your choice and specify the main work process (e.g., suppliers and customers involved, work flow, etc.) of the project that you have selected. Next, suggest at least two (2) actions that a manager can take in order to improve the work process of the project in question. Provide a rationale for your response.
  • Use the Internet or Strayer Library to research a global business or an organization of your choice. Next, analyze the overall effect of global competition on the business or the organization that you researched. Suggest one (1) strategy that the business leader can use in order to improve business competition and efficiency. Provide a rationale for your response.

 

MAT 510 Week 1 Discussion

Business Improvement” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Select one (1) project from the working or educational environment of your choice and specify the main work process (e.g., suppliers and customers involved, work flow, etc.) of the project that you have selected. Next, suggest at least two (2) actions that a manager can take in order to improve the work process of the project in question. Provide a rationale for your response.
  • Use the Internet or Strayer Library to research a global business or an organization of your choice. Next, analyze the overall effect of global competition on the business or the organization that you researched. Suggest one (1) strategy that the business leader can use in order to improve business competition and efficiency. Provide a rationale for your response.

 

MAT 510 FINAL Exam

MAT 510 FINAL Exam

 

 

MAT 510 FINAL Exam

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Q:The standard deviation is:

4 out of 4 points

 

 

 

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Control limits were originally defined at the three-sigma level because:

Q:Based on the flow chart for selecting control charts discussed in Chapter 5, which type of chart would be most appropriate if I am charting the % waste in a factory each month? This value is calculated by taking the total waste in tons within the factory each month, and dividing by total output, also in tons.

Q:We are conducting a poll for the mayoral election of a medium sized city, and found with one week before the election that the Democrat candidate is leading with 52% planning to vote for her, 46% planning to vote for the Republican, with 2% not sure. The 95% confidence interval for proportion planning to vote for the Democrat is +/- 3%. Based on this information, and making reasonable assumptions, which of the following statements is correct?

 

 

 

MAT 510 FINAL Exam

Latest A+ graded 🙂

Q:The standard deviation is:

4 out of 4 points

Control limits were originally defined at the three-sigma level because:

Q:Based on the flow chart for selecting control charts discussed in Chapter 5, which type of chart would be most appropriate if I am charting the % waste in a factory each month? This value is calculated by taking the total waste in tons within the factory each month, and dividing by total output, also in tons.

Q:We are conducting a poll for the mayoral election of a medium sized city, and found with one week before the election that the Democrat candidate is leading with 52% planning to vote for her, 46% planning to vote for the Republican, with 2% not sure. The 95% confidence interval for proportion planning to vote for the Democrat is +/- 3%. Based on this information, and making reasonable assumptions, which of the following statements is correct?

 

 

 

 

MAT 510 FINAL Exam

Latest A+ graded 🙂

Q:The standard deviation is:

4 out of 4 points

Control limits were originally defined at the three-sigma level because:

Q:Based on the flow chart for selecting control charts discussed in Chapter 5, which type of chart would be most appropriate if I am charting the % waste in a factory each month? This value is calculated by taking the total waste in tons within the factory each month, and dividing by total output, also in tons.

Q:We are conducting a poll for the mayoral election of a medium sized city, and found with one week before the election that the Democrat candidate is leading with 52% planning to vote for her, 46% planning to vote for the Republican, with 2% not sure. The 95% confidence interval for proportion planning to vote for the Democrat is +/- 3%. Based on this information, and making reasonable assumptions, which of the following statements is correct?

 

MAT 510 WeeK 8 Case Study 2

MAT 510 WeeK 8 Case Study 2

 

 

MAT 510 WeeK 8 Case Study 2

A company wishes to improve its e-mail marketing process, as measured by an increase in the response rate to e-mail advertisements. The company has decided to study the process by evaluating all combinations of two (2) options of the three (3) key factors: E-Mail Heading (Detailed, Generic); Email Open (No, Yes); and E-Mail Body (Text, HTML). Each of the combinations in the design was repeated on two (2) different occasions. The factors studied and the measured response rates are summarized in the following table.

 

 

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Write a two-three (2-3) pages paper in which you:

  1. 1.      Use the data shown in the table to conduct a design of experiment (DOE) in order to test cause-and-effect relationships in business processes for the company.

 

 

MAT 510 WeeK 8 Case Study 2

A company wishes to improve its e-mail marketing process, as measured by an increase in the response rate to e-mail advertisements. The company has decided to study the process by evaluating all combinations of two (2) options of the three (3) key factors: E-Mail Heading (Detailed, Generic); Email Open (No, Yes); and E-Mail Body (Text, HTML). Each of the combinations in the design was repeated on two (2) different occasions. The factors studied and the measured response rates are summarized in the following table.

Write a two-three (2-3) pages paper in which you:

  1. 1.      Use the data shown in the table to conduct a design of experiment (DOE) in order to test cause-and-effect relationships in business processes for the company.

 

 

MAT 510 WeeK 8 Case Study 2

A company wishes to improve its e-mail marketing process, as measured by an increase in the response rate to e-mail advertisements. The company has decided to study the process by evaluating all combinations of two (2) options of the three (3) key factors: E-Mail Heading (Detailed, Generic); Email Open (No, Yes); and E-Mail Body (Text, HTML). Each of the combinations in the design was repeated on two (2) different occasions. The factors studied and the measured response rates are summarized in the following table.

Write a two-three (2-3) pages paper in which you:

  1. 1.      Use the data shown in the table to conduct a design of experiment (DOE) in order to test cause-and-effect relationships in business processes for the company.

 

 

MAT 510 WeeK 8 Case Study 2

A company wishes to improve its e-mail marketing process, as measured by an increase in the response rate to e-mail advertisements. The company has decided to study the process by evaluating all combinations of two (2) options of the three (3) key factors: E-Mail Heading (Detailed, Generic); Email Open (No, Yes); and E-Mail Body (Text, HTML). Each of the combinations in the design was repeated on two (2) different occasions. The factors studied and the measured response rates are summarized in the following table.

Write a two-three (2-3) pages paper in which you:

  1. 1.      Use the data shown in the table to conduct a design of experiment (DOE) in order to test cause-and-effect relationships in business processes for the company.

MAT 510 Week 4 Discussion

MAT 510 Week 4 Discussion

Statistical Engineering Frameworks” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

 

 

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  • Compare and contrast the fundamental differences between process improvement framework and problem solving framework. Provide one (1) example of business management applying each framework to support your response.
  • Select one (1) project from your working or educational environment in which you can apply problem solving framework. Next, suggest at least three (3) questions that you would ask yourself in order to identify the root-cause of the problem during the project that you have selected. Justify your response.

 

MAT 510 Week 4 Discussion

Statistical Engineering Frameworks” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Compare and contrast the fundamental differences between process improvement framework and problem solving framework. Provide one (1) example of business management applying each framework to support your response.
  • Select one (1) project from your working or educational environment in which you can apply problem solving framework. Next, suggest at least three (3) questions that you would ask yourself in order to identify the root-cause of the problem during the project that you have selected. Justify your response.

 

MAT 510 Week 4 Discussion

Statistical Engineering Frameworks” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Compare and contrast the fundamental differences between process improvement framework and problem solving framework. Provide one (1) example of business management applying each framework to support your response.
  • Select one (1) project from your working or educational environment in which you can apply problem solving framework. Next, suggest at least three (3) questions that you would ask yourself in order to identify the root-cause of the problem during the project that you have selected. Justify your response.

MAT 510 Week 4 Discussion

Statistical Engineering Frameworks” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Compare and contrast the fundamental differences between process improvement framework and problem solving framework. Provide one (1) example of business management applying each framework to support your response.
  • Select one (1) project from your working or educational environment in which you can apply problem solving framework. Next, suggest at least three (3) questions that you would ask yourself in order to identify the root-cause of the problem during the project that you have selected. Justify your response.

 

MAT 510 Week 4 Discussion

Statistical Engineering Frameworks” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Compare and contrast the fundamental differences between process improvement framework and problem solving framework. Provide one (1) example of business management applying each framework to support your response.
  • Select one (1) project from your working or educational environment in which you can apply problem solving framework. Next, suggest at least three (3) questions that you would ask yourself in order to identify the root-cause of the problem during the project that you have selected. Justify your response.

 

MAT 510 Week 4 Discussion

Statistical Engineering Frameworks” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Compare and contrast the fundamental differences between process improvement framework and problem solving framework. Provide one (1) example of business management applying each framework to support your response.
  • Select one (1) project from your working or educational environment in which you can apply problem solving framework. Next, suggest at least three (3) questions that you would ask yourself in order to identify the root-cause of the problem during the project that you have selected. Justify your response.

 

MAT 510 Week 4 Case Study 1

MAT 510 Week 4 Case Study 1

 

 

 

Case Study 1: Statistical Thinking in Health Care
.

Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization. There was no time to celebrate, however, because he was already under a lot of pressure. Ben works as a pharmacist’s assistant in the HMO’s pharmacy, and his manager, Juan de Pacotilla, was about to be fired. Juan’s dismissal appeared to be imminent due to numerous complaints and even a few lawsuits over inaccurate prescriptions. Juan now was asking Ben for his assistance in trying to resolve the problem, preferably yesterday!

 

 

 

 

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“Ben, I really need your help! If I can’t show some major improvement or at least a solid plan by next month, I’m history.”
“I’ll be glad to help, Juan, but what can I do? I’m just a pharmacist’s assistant.”
“I don’t care what your job title is; I think you’re just the person who can get this done. I realize I’ve been too far removed from day-to-day operations in the pharmacy, but you work there every day. You’re in a much better position to find out how to fix the problem. Just tell me what to do, and I’ll do it.”
“But what about the statistical consultant you hired to analyze the data on inaccurate prescriptions?”
“Ben, to be honest, I’m really disappointed with that guy. He has spent two weeks trying to come up with a new modeling approach to predict weekly inaccurate prescriptions. I tried to explain to him that I don’t want to predict the mistakes, I want to eliminate them! I don’t think I got through, however, because he said we need a month of additional data to verify the model, and then he can apply a new method he just read about in a journal to identify ‘change points in the time series,’ whatever that means. But get this, he will only identify the change points and send me a list; he says it’s my job to figure out what they mean and how to respond. I don’t know much about statistics — the only thing I remember from my course in college is that it was the worst course I ever took– but I’m becoming convinced that it actually doesn’t have much to offer in solving real problems. You’ve just gone through this statistical thinking course, though, so maybe you can see something I can’t. To me, statistical thinking sounds like an oxymoron. I realize it’s a long shot, but I was hoping you could use this as the project you need to officially complete the course.”

“I see your point, Juan. I felt the same way, too. This course was interesting, though, because it didn’t focus on crunching numbers. I have some ideas about how we can approach making improvements in prescription accuracy, and I think this would be a great project. We may not be able to solve it ourselves, however. As you know, there is a lot of finger-pointing going on; the pharmacists blame sloppy handwriting and incomplete instructions from doctors for the problem; doctors blame pharmacy assistants like me who actually do most of the computer entry of the prescriptions, claiming that we are incompetent; and the assistants tend to blame the pharmacists for assuming too much about our knowledge of medical terminology, brand names, known drug interactions, and so on.”
“It sounds like there’s no hope, Ben!”

“I wouldn’t say that at all, Juan. It’s just that there may be no quick fix we can do by ourselves in the pharmacy. Let me explain how I’m thinking about this and how I would propose attacking the problem using what I just learned in the statistical thinking course.”

Source: G. C. Britz, D. W. Emerling, L. B. Hare, R. W. Hoerl, & J. E. Shade. “How to Teach Others to Apply Statistical Thinking.” Quality Progress (June 1997): 67–80.
Assuming the role of Ben Davis, write a three to four (3-4) page paper in which you apply the approach discussed in the textbook to this problem. You’ll have to make some assumptions about the processes used by the HMO pharmacy. Also, please use the Internet and / or Strayer LRC to research articles on common problems or errors that pharmacies face. Your paper should address the following points:

  1. Develop a process map about the prescription filling process for HMO’s pharmacy, in which you specify the key problems that the HMO’s pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy’s business process.
  2. Analyze the process map and SIPOC model to identify possible main root causes of the problems. Next, categorize whether the main root causes of the problem are special causes or common causes. Provide a rationale for your response.
  3. Suggest the main tools that you would use and the data that you would collect in order to analyze the business process and correct the problem. Justify your response.
  4. Propose one (1) solution to the HMO pharmacy’s on-going problem(s) and propose one (1) strategy to measure the aforementioned solution. Provide a rationale for your response.
  5. Use at least two (2) quality references. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Describe how organizations use statistical thinking to be more competitive.
  • Apply the basic principles of statistical thinking to business processes.
  • Apply the SIPOC model to identify OFIs in business processes.
  • Use technology and information resources to research issues in business process improvement.
  • Write clearly and concisely about business process improvement using proper writing mechanics.

MAT 510 Week 3 Discussion

MAT 510 Week 3 Discussion

 

 

“Business Processes” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

 

 

 

 

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  • Per the textbook, to eliminate or reduce non-value-added work is a core step in improving profitability or efficiency of the business process. Give your opinion on whether or not you agree or disagree with this statement and include one (1) example of a business process which supports or criticizes the aforementioned statement to support your position.
  • Determine at least two (2) challenges in identifying Opportunity for Improvements (OFIs). Suggest at least one (1) strategy that business management can use to mitigate the challenges in question. Provide a rationale to support your suggestion.

 

MAT 510 Week 3 Discussion

“Business Processes” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Per the textbook, to eliminate or reduce non-value-added work is a core step in improving profitability or efficiency of the business process. Give your opinion on whether or not you agree or disagree with this statement and include one (1) example of a business process which supports or criticizes the aforementioned statement to support your position.
  • Determine at least two (2) challenges in identifying Opportunity for Improvements (OFIs). Suggest at least one (1) strategy that business management can use to mitigate the challenges in question. Provide a rationale to support your suggestion.

MAT 510 Week 3 Discussion

“Business Processes” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Per the textbook, to eliminate or reduce non-value-added work is a core step in improving profitability or efficiency of the business process. Give your opinion on whether or not you agree or disagree with this statement and include one (1) example of a business process which supports or criticizes the aforementioned statement to support your position.
  • Determine at least two (2) challenges in identifying Opportunity for Improvements (OFIs). Suggest at least one (1) strategy that business management can use to mitigate the challenges in question. Provide a rationale to support your suggestion.

MAT 510 Week 3 Discussion

“Business Processes” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Per the textbook, to eliminate or reduce non-value-added work is a core step in improving profitability or efficiency of the business process. Give your opinion on whether or not you agree or disagree with this statement and include one (1) example of a business process which supports or criticizes the aforementioned statement to support your position.
  • Determine at least two (2) challenges in identifying Opportunity for Improvements (OFIs). Suggest at least one (1) strategy that business management can use to mitigate the challenges in question. Provide a rationale to support your suggestion.

MAT 510 Homework Assignment 3

MAT 510 Homework Assignment 3

 

 

 

The following data consists of the actual time used and potential (the best time possible for this review process) to complete each step in the review process. The actual times are based on the review of 30 projects.

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The potential times are subjective engineering judgment estimates.

Use the data in the table above and answer the following questions in the space provided below:

  1. What are the sources of value-added and non-value-added work in this process?
  2. Where are the main opportunities to improve the cycle time of this process, with respect to both actual time used and the potential best times? What strategy would you use?
  3. Step 10: Resolve Open Issues required 104 hours (potential) versus 106 hours (actual). Is there an OFI here? Why or why not? If so, how would you attack it?
  4. What do you think are the most difficult critical issues to deal with when designing a sound cycle time study such as this one?

 

 

 

MAT 510 Homework Assignment 3

Homework Assignment 3
Due in Week 3 and worth 30 points

The following data consists of the actual time used and potential (the best time possible for this review process) to complete each step in the review process. The actual times are based on the review of 30 projects. The potential times are subjective engineering judgment estimates.

Use the data in the table above and answer the following questions in the space provided below:

  1. What are the sources of value-added and non-value-added work in this process?
  2. Where are the main opportunities to improve the cycle time of this process, with respect to both actual time used and the potential best times? What strategy would you use?
  3. Step 10: Resolve Open Issues required 104 hours (potential) versus 106 hours (actual). Is there an OFI here? Why or why not? If so, how would you attack it?
  4. What do you think are the most difficult critical issues to deal with when designing a sound cycle time study such as this one?

 

 

MAT 510 Homework Assignment 3

Homework Assignment 3
Due in Week 3 and worth 30 points

The following data consists of the actual time used and potential (the best time possible for this review process) to complete each step in the review process. The actual times are based on the review of 30 projects. The potential times are subjective engineering judgment estimates.

Use the data in the table above and answer the following questions in the space provided below:

  1. What are the sources of value-added and non-value-added work in this process?
  2. Where are the main opportunities to improve the cycle time of this process, with respect to both actual time used and the potential best times? What strategy would you use?
  3. Step 10: Resolve Open Issues required 104 hours (potential) versus 106 hours (actual). Is there an OFI here? Why or why not? If so, how would you attack it?
  4. What do you think are the most difficult critical issues to deal with when designing a sound cycle time study such as this one?

 

MAT 510 Week 2 Home Work Assignment 2

MAT 510 Week 2 Home Work Assignment 2

 

Explain the importance of variation to health-care organizations and answer the following questions.

  1. What might be the key processes for health-care organizations?
  2. What are the potential common causes of variation that would have an impact on the key processes of health-care organizations?
  3. What special causes might be more important than the others?
  4. How might health-care organizations’ business environment be dynamic and change over time?

 

 

 

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MAT 510 Week 2 Home Work Assignment 2

Homework Assignment 2
Due in Week 2 and worth 30 points

Answer the following questions in the space provided below:

Explain the importance of variation to health-care organizations and answer the following questions.

  1. What might be the key processes for health-care organizations?
  2. What are the potential common causes of variation that would have an impact on the key processes of health-care organizations?
  3. What special causes might be more important than the others?
  4. How might health-care organizations’ business environment be dynamic and change over time?

 

 

MAT 510 Week 2 Home Work Assignment 2

Homework Assignment 2
Due in Week 2 and worth 30 points

Answer the following questions in the space provided below:

Explain the importance of variation to health-care organizations and answer the following questions.

  1. What might be the key processes for health-care organizations?
  2. What are the potential common causes of variation that would have an impact on the key processes of health-care organizations?
  3. What special causes might be more important than the others?
  4. How might health-care organizations’ business environment be dynamic and change over time?

MAT 510 Week 2 Home Work Assignment 2

Homework Assignment 2
Due in Week 2 and worth 30 points

Answer the following questions in the space provided below:

Explain the importance of variation to health-care organizations and answer the following questions.

  1. What might be the key processes for health-care organizations?
  2. What are the potential common causes of variation that would have an impact on the key processes of health-care organizations?
  3. What special causes might be more important than the others?
  4. How might health-care organizations’ business environment be dynamic and change over time?

 

 

MAT 510 Week 6 Discussion

MAT 510 Week 6 Discussion

“Process Improvement and Problem-Solving Tools” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Among the tools (e.g., graphics tools, knowledge-based tools, etc.) that the author discussed in the textbook, determine the type of tool that you would use for process improvement framework. Next, determine the type of tool you would use for problem solving framework. Justify your response.
  • Use the Internet or Strayer Library to research articles on process improvement and problem solving tools. Select one (1) business project that used one of the tools discussed in the textbook. Evaluate level of the efficiency and effectiveness of the utilization of the tool within the project that you selected. Justify your response.

 

 

 

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MAT 510 Week 6 Discussion

“Process Improvement and Problem-Solving Tools” Please respond to the following:

Note: Online students, please select one of the two subjects to discuss.

  • Among the tools (e.g., graphics tools, knowledge-based tools, etc.) that the author discussed in the textbook, determine the type of tool that you would use for process improvement framework. Next, determine the type of tool you would use for problem solving framework. Justify your response.
  • Use the Internet or Strayer Library to research articles on process improvement and problem solving tools. Select one (1) business project that used one of the tools discussed in the textbook. Evaluate level of the efficiency and effectiveness of the utilization of the tool within the project that you selected. Justify your response.

    MAT 510 Week 6 Discussion

    “Process Improvement and Problem-Solving Tools” Please respond to the following:

    Note: Online students, please select one of the two subjects to discuss.

    • Among the tools (e.g., graphics tools, knowledge-based tools, etc.) that the author discussed in the textbook, determine the type of tool that you would use for process improvement framework. Next, determine the type of tool you would use for problem solving framework. Justify your response.
    • Use the Internet or Strayer Library to research articles on process improvement and problem solving tools. Select one (1) business project that used one of the tools discussed in the textbook. Evaluate level of the efficiency and effectiveness of the utilization of the tool within the project that you selected. Justify your response.

     

     

    MAT 510 Week 6 Discussion

    “Process Improvement and Problem-Solving Tools” Please respond to the following:

    Note: Online students, please select one of the two subjects to discuss.

    • Among the tools (e.g., graphics tools, knowledge-based tools, etc.) that the author discussed in the textbook, determine the type of tool that you would use for process improvement framework. Next, determine the type of tool you would use for problem solving framework. Justify your response.
    • Use the Internet or Strayer Library to research articles on process improvement and problem solving tools. Select one (1) business project that used one of the tools discussed in the textbook. Evaluate level of the efficiency and effectiveness of the utilization of the tool within the project that you selected. Justify your response.